Editorial. 3
Illusions and misunderstandings about software testing 6
by Hans Schaefer
How do you become an Agile tester? . 11
by Sandra Güttig, Martin Großmann & Heiner Grottendieck
Plan, do, test and act. 14
by Bert Wijgers
Efficient testing with Lean and TPI NEXT®.16
by Matthijs Naujoks, Eveline Moolenaars-Koetsier
ISTQB Expert Level “Improving the Testing Process”  20
by Erik van Veenendaal
Test Configuration Formats .22
by Rahul Verma
Accepting and embracing change in automated acceptance tests with Jubula . 30
by Alexandra Imrie
Business Scenario Technique 32
by Debbie Powell
Improving the Test Process.34
by Dhiraj Kale
The Need for an Abstraction Layer Between Requirements and Tests .38
by Jeffrey H. Lucas
Educating new hire as a part of improving testing process .42
by Lilia Gorbachik
Is a Tester Responsible for Quality? . 46
by Mikhail Pavlov, Ph.D.
Improving the quality assurance process through beta testing . 48
by Artur Gula
Predicting Defects in System Testing Phase Using a Model: A Six Sigma Approach 52
by Muhammad Dhiauddin Mohamed Suffian
Key Questions to ask when improving testing 60
by Erwin Engelsma
Automating Innovation64
by Christopher Eyhorn
End2End Testing: It‘s Just the Beginning 68
by William Gens
Introducing a Model-based Automated Test Script Generator  70
by Martin Steinegger & Hannu-Daniel Goiss
Domain based testing is here! .76
by Shishank Gupta & Rajneesh Malviya
Experiences using TMMi® as a Process Reference Model for Test Assessments80
by Matthias Rasking & Simon Lamers
A DARN good process to evaluate and purchase test management systems  84
by Harish Narayan & Igor Ushakov
Communication up, barriers down – The key to success 90
by Juan Carlos Ocampo Calderón
Shift Focus Towards Test Process Improvement For Business Transformation . 92
by Kalyana Rao Konda
How Utility is assured success of its AMI implementation program? .97
by Priya Rajavaram & Babulal Prasath
Round a Ring of Processes, Pots Full of Models…102
by Sharon Wei Minn Cheong
Outsourced testing @ domain 108
by Radosław Smilgin
Storing Test Assets . 110
by Suri Chitti
Automation responsibility 112
by Zbyszek Moćkun
Computing in the Clouds: Does it really have a silver lining? .114
by Ian Moyse
Testing process evolution 116
by Antonio Robres Turon
How a good test balance can help responding to change .120
by José Mathias Gusso, Leonardo Oliveira & Guilherme Prestes
Test Process Improvement, 5 Simple Steps that will Change your World .122
by Juan Pablo Chellew
Beyond TMMI – Human and non-technical aspects .126
by Attila Fekete
Improving automated regression testing.128
by Bernd Beersma
Improving the Test Process.136
by Jeesmon Jacob
Improving the Team Approach towards Testing 138
by Eric Jimmink
Continuous Validation of a Data Warehouse . 140
by Adrian Stokes
Persistence and humility of a tester143
by Robson Agapito Correa (Revised by Renata Tinem)
Improving the Test Process – A Herculean Task!.144
by Kesavan Narayan
Things a Tester can Learn from a Programmer.147
by Ralph van Roosmalen
Improving your Organization‘s Test processes: Best Practices in the Worst of Times 150
by Leepa Mohanty
The High-Velocity Testing Organization.154
by Nick Jenkins
Cloud Computing: A Leap Forward In Improving the Testing Process.157
by Ashish Kriplani
Optimizing the Testing Procedure by Checkpoints Convolution .160
by Elena Sviridenko & Alexey Ignatenko
When does change become improvement?.163