Reference Material:

  • CQI Primer
  • Separate binder with CQI Primer appendix and index
  • Separate binder with ASQ and ASTQB glossaries
  • Separate binder with:
  1. 7 historic quality tools
  2. Standards keyword cross-reference
  3. Quality guru cross-reference
  4. Statistic calculations
  5. CMM information
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