This chapter considers the following issues:
! A behavioral approach to gathering information
! Legal issues in recruiting and hiring
! Consensus-driven hiring
! A strategy for gathering information
! Characteristics of the person you're seeking
! Defining the position and characteristics needed for it
! Who approves the hiring
! How to find candidates
! What if you can’t find candidates
! Sifting through resumes
! Evaluating the candidate's public materials
! The phone screen
! The application form