fields, such as instructional technology, human resource development, organizational development, and industrial engineering.
- Performance,
- test Management,
- human resources selection process,
- instructional architectures,
- managing performance improvement projects,
- new purchasing procedures,
- human performance technology,
- critical outcome technique,
- comprehensive guide for analyzing,
- human performance interventions,
- guidebook for performance improvement,
- coaching skills program,
- performance improvement interventions,
- summative feedback,
- solving human performance problems,
- improvement pathfinders,
- moving from training,
- solving performance problems,
- instructional systems technology,
- human performance technologist,
- performance consultant,
- deliverables specifications,
- motivational design,
- performance technologists,
- sustained clients,
- performance improvement solutions,
- instructional technologists
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GedasCONTENTS
Foreword to the Third Edition xiii
Harold D. Stolovitch, Erica J. Keeps
Preface xxi
Acknowledgments xxvii
The Editor and Editorial Advisory Board xxix
Foreword to the First Edition xxxi
Thomas F. Gilbert
Foreword to the Second Edition xxxvii
Robert F. Mager
PART ONE:
FOUNDATIONS OF HUMAN PERFORMANCE TECHNOLOGY 1
Monique Mueller, editor
1 Human Performance Technology Fundamentals 5
James A. Pershing
2 The Performance Architect’s Essential Guide to the Performance Technology
Landscape 35
Roger M. Addison, Carol Haig
3 Business Perspectives for Performance Technologists 55
Kenneth H. Silber, Lynn Kearny
4 Performance Improvement: Enabling Commitment to Changing Performance
Requirements 93
William R. Daniels, Timm J. Esque 5 Systemic Issues 111
Dale M. Brethower
6 Mega Planning and Thinking: Defining and Achieving Measurable
Success 138
Roger Kaufman
7 The Origins and Evolution of Human Performance Technology 155
Camille Ferond
PART TWO: THE
PERFORMANCE TECHNOLOGY PROCESS 189
Jim Hill, editor
8 Aligning Human Performance Technology Decisions with an
Organization’s Strategic Direction 191
Ryan Watkins
9 Analysis and More 208
Allison Rossett
10 Requirements: The Bridge Between Analysis and Design 223
Ray Svenson
11 Modeling Mastery Performance and Systematically Deriving the Enablers
for Performance Improvement 238
Guy W. Wallace
12 Dimensions of Organizational Change 262
Larissa V. Malopinsky, Gihan Osman
13 Using Evaluation to Measure and Improve the Effectiveness of
Human Performance Technology Initiatives 287
Robert O. Brinkerhoff
14 The Full Scoop on Full-Scope Evaluation 312
Joan C. Dessinger, James L. Moseley
PART THREE:
INTERVENTIONS AT THE WORKER AND WORK TEAM LEVELS 331
Karen L. Medsker, editor
15 Instruction as an Intervention 335
Michael Molenda, James D. Russell
16
Designing Instructional Strategies: A Cognitive Perspective 370
Kenneth
H. Silber, Wellesley R. Foshay
17 Games
and Simulations for Training: From Group Activities
to Virtual
Reality 414
Robert
L. Appelman, John H. Wilson
18 Distance
Training 437
José
Manuel Ochoa-Alcántar, Christy M. Borders, Barbara A. Bichelmeyer
19
Innovations in Performance Improvement with Mentoring 455
Margo
Murray
20
Motivating Individuals, Teams, and Organizations 478
Richard
E. Clark
21 Shifting
Organizational Alignment from Behavior to Values 498
Anthony
W. Marker
22
Principles and Practices of Work-Group Performance 516
Michael
F. Cassidy, Megan M. Cassidy
23
Performance Support Systems 539
Steven
W. Villachica, Deborah L. Stone, John Endicott
PART
FOUR: INTERVENTIONS AT THE WORKPLACE AND ORGANIZATIONAL LEVELS 567
Mark
J. Lauer, editor
24 The
Impact of Organizational Development 571
Brian
Desautels
25 The
Fifth Discipline: A Systems Learning Model for Building High-Performing
Learning Organizations 592
M.
Jeanne Girard, Joseph Lapides, Charles M. Roe
26
Knowledge Management, Organizational Performance, and Human Performance
Technology 619
Debra
Haney
27 Coming
to Terms with Communities of Practice: A Definition and Operational Criteria
640
Sasha
Barab, Scott J. Warren, Rodrigo del Valle, Fang Fang
28
Workplace Design 665
Karen L. Medsker
29 Six
Sigma: Increasing Human Performance Technology Value and Results 692
Darlene
M. Van Tiem, Joan C. Dessinger, James L. Moseley
30 Normal
Excellence: Lean Human Performance Technology and the Toyota Production System
717
Joachim
Knuf, Mark J. Lauer
PART
FIVE: PERFORMANCE MEASUREMENT AND ASSESSMENT 743
Jana
L. Pershing, editor
31 A
Commentary on Quantitative and Qualitative Methods: Myths and Realities 745
Jana
L. Pershing
32
Constructing Effective Questionnaires 760
Sung
Heum Lee
33
Interviewing to Analyze and Evaluate Human Performance Technology 780
Jana
L. Pershing
34
Observation Methods for Human Performance Technology 795
James
A. Pershing, Scott J. Warren, Daniel T. Rowe
35 Using
Content Analysis in Human Performance Technology 819
Erika
R. Gilmore
36
Quantitative Data Analyses 837
Mary
Norris Thomas
37
Evidence-Based Practice and Professionalization of Human Performance Technology
873
Ruth
Colvin Clark
PART
SIX: PERFORMANCE TECHNOLOGY IN ACTION 899
Debra
Haney, editor
38 Making
the Transition from a Learning to a Performance Function 903
Dana
Gaines Robinson, James C. Robinson
39 Using an
HPT Model to Become Management’s Partner 924
Danny
Langdon
40 Managing
Human Performance Technology Projects 943
Nicholas Andreadis
41 Leadership in Performance Consulting 964
Roger Chevalier
42 The Anatomy of Performance: A Framework for Consultants 986
Geary A. Rummler
43 Certification: An Alignment Intervention 1008
Judith A. Hale
44 Standards and Ethics in Human Performance Technology 1024
Ingrid J. Guerra
45 Professional Ethics: A Matter of Duty 1047
Jim Hill
46 Improving Human Performance by Employing a Top-Down Function Analysis
Methodology in Navy Aircraft Design 1067
Dennis Duke, Robert Guptill, Mark Hemenway, Wilbur Doddridge
PART SEVEN:
LOOKING FORWARD IN HUMAN PERFORMANCE TECHNOLOGY 1085
Darlene M. Van Tiem, editor
47 SWOT Analysis 1089
Doug Leigh
48 Sustainable Development and Human Performance Technology 1109
Scott P. Schaffer, Therese M. Schmidt
49 Rapid Reflection Throughout the Performance-Improvement
Process 1122
Sharon J. Korth, Brenda S. Levya-Gardner
50 Appreciative Inquiry: Unraveling the Mystery of Accentuating
the Positive 1147
Darlene M. Van Tiem, Julie Lewis
51 Comprehensive Performance Evaluation: Using Logic Models to Develop
a Theory-Based Approach for Evaluation of Human
Performance Technology Interventions 1165
Barbara A. Bichelmeyer, Brian S. Horvitz
52 Aligning the Human Performance System 1190
John Amarant, Donald T. Tosti
53 Systems, Measures, and Workers: Producing and Obscuring the System
and Making Systemic Performance Improvement Difficult 1224
Donald J. Winiecki
54 Hidden
Order of Human Performance Technology: Chaos and Complexity 1251
Darlene
M. Van Tiem, Swati Karve, Jennifer Rosenzweig
55
Quantulumcunque Concerning the Future Development of Performance Technology
1274
Klaus
D. Wittkuhn
About the
Editor 1286
About the
Contributors 1288
The
International Society for Performance Improvement 1311
Name Index
1312
Subject
Index 1326
Addendum to the Copyright Page 1364
Is this book related to Performance Testing of Software/ Web Applications ??