This guide presents performance tuning information for a variety of Siebel modules.
뼚 The first chapter provides an overview of the Siebel architecture and
infrastructure, particularly as it relates to performance considerations.
뼚 Subsequent chapters present performance tuning information applicable to
Siebel deployments using Application Object Manager components and the
Siebel Web Client.
뼚 These are followed by chapters about specific modules, including Siebel
Communications Server (Siebel CTI and Siebel eMail Response), Siebel
Workflow, Siebel eConfigurator (server-based), and Siebel eAI.
뼚 Then, tuning information is presented about customer configurations performed
using Siebel Tools or Siebel scripting languages.
뼚 The final chapter provides information about monitoring Siebel application
performance using Siebel Application Response Monitoring (Siebel ARM).

EX-

Tuning Customer Configurations for Performance
General Best Practices for Customer Configurations . . . . . . . . . . . . . . . 154
Miscellaneous Configuration Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . 154
Setting Unneeded Object Definitions to Inactive Status . . . . . . . . . . . . . . . 158
Analyzing Generated SQL for Performance Issues . . . . . . . . . . . . . . . . . . . 159
Using Declarative Alternatives to Siebel Scripting . . . . . . . . . . . . . . . . . . . 165
Siebel Scripting Guidelines for Optimal Performance . . . . . . . . . . . . . . . . 166
Best Practices for Data Objects Layer . . . . . . . . . . . . . . . . . . . . . . . . . 170
Multilingual LOVs Query and Cache Performance . . . . . . . . . . . . . . . . . . 170
Managing Database Indexes in Sorting and Searching . . . . . . . . . . . . . . . . 171
Reusing Standard Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Best Practices for Business Objects Layer . . . . . . . . . . . . . . . . . . . . . . 177
Using Cache Data Property to Improve Business Component Performance . 178
Limiting the Number of Active Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Guidelines for Using Calculated Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Using Properties to Improve Picklist Performance . . . . . . . . . . . . . . . . . . . 181
Using Primary ID Fields to Improve Performance . . . . . . . . . . . . . . . . . . . 182
How the Check No Match Property Impacts Performance . . . . . . . . . . . . . 183
Best Practices for User Interface Objects Layer . . . . . . . . . . . . . . . . . . 184
Addressing Performance Issues Related to Grid Layout . . . . . . . . . . . . . . . 184
Maintaining Performance When Using Applet Toggles . . . . . . . . . . . . . . . 185
Share