Forum - Pls let me know the difference ITIL v2 foundation level certification exam and ITIL v3 foundation level certification exam

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Pls let me know the difference ITIL v2 foundation level certification exam and ITIL v3 foundation level certification exam

Pretty

http://www.vietnamesetestingboard.org/zbxe/?document_srl=217303

2010.01.06 20:36:37

1056

Certification

please

You would..

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2010.01.07 03:49:47

It's being upgrade some. ITIL V3(Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement

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