To act as the central point of contact between the User and IT Service Management

To handle Incidents and request and provide an interface for other activities such as
Change Management
Problem Management
Configuration Management
Release Management
Service Level Management
IT Service Continuity Management

You would..
Share
Related Documents
  1. ITIL sample question (40 Question) (2102)
  2. ITIL V3 Foundation Complete Certification Kit - 2009 (836)
  3. Configuration Management-ITIL v3 (657)
  4. ITIL (IT Infrastructure Library) Foundation Student Manual (835)
  5. ITIL v3 - 01 Service Lifecycle - Introduction ITIL (444)
  6. ITIL v3 - 01 Service Lifecycle - Introduction ITIL (873)
  7. Incident Management-ITIL v3 (1314)
  8. ITIL Capacity Management: (857)
  9. Introduction to IT Service Management--ITIL v3 (766)
  10. ITIL Exam Tips (821)
  11. ITIL Certification was listed as one of the top eight certifications identified. (829)
  12. 10 reasons ITIL spooks IT managers (897)
  13. Service Level Management-ITIL v3 (892)
  14. ITIL V3 Foundation Complete Certification Kit - 2009 Edition (1029)
  15. ITIL Foundation Certification - Sample Exam (849)
  16. ITIL Qualification Scheme - Japanese Version (353)
  17. ITIL Qualification Scheme (252)
  18. ITIL SAMPLE PAPER (480)
  19. ITIL Sample Exam (501)
  20. ITIL FOUNDATION DUMPS (2013) (506)